Wholesale Policy

Truth Treatment Systems Wholesale Policy

Wholesale Policy

Truth Treatment Systems is dedicated to bringing our wholesale clients the best in skin health. We believe in providing premium products with 100% active and functional ingredients to promote a healthy, beautiful complexion. We manufacture and ship from our headquarters in Denver, Colorado.

Wholesale Shipping Policy

  • Orders are processed Monday through Friday with the exception of holidays.
  • Please allow up to 72 hour processing time for orders with the exception of holidays or weekends.
  • We offer complimentary shipping for all wholesale orders over $1,000.  
  • Orders over $1,000 ship via FedEx Ground.  Please allow 4 to 7 business days for your package to arrive, although in many cases orders may arrive sooner.
  • Orders under $1,000 ship via FedEx 2-day for a flat rate of $20.
  • Confirmation emails will be sent to the email attached to your account with a FedEx tracking number.  
  • You may contact your sales rep or support@truthtreatments.com with any questions concerning the shipment of your order.

Wholesale Overnight Shipment Policy

  • We offer overnight shipping via FedEx for orders placed before 12 Noon MST Monday through Friday.
  • Overnight orders will be processed and charged a flat rate surcharge of $100. For orders larger than 20 lbs - price will be subject to weight according FedEx rates.  
  • Overnight shipments generally arrive the next day by 3 p.m. to most U.S. addresses, by 4:30 p.m. to rural areas and by 8 p.m. to residences.
  • Overnight orders placed after 12PM Noon MST will be processed the following business day.
  • If you would like to place a Next-business-day delivery, Truth Treatment Systems cannot be held responsible for delays due to circumstances out of our control.
  • Deliveries to and from select ZIP codes outside the continental United States, Alaska and Hawaii may differ from stated delivery times in the contiguous U.S.
  • At this time Truth Treatment Systems does not offer overnight shipment for international orders.


Return Policy

  • Items that are damaged, shipped incorrectly, or defective will be replaced or exchanged at no expense to Dealer.
  • Claims must be made within 3 working days of receipt of products and require a written description and photos of the damaged or defective goods sent to support@truthtreatments.com.
  • TTS products may be returned within 14 days for a full refund, provided the product has not been opened and used or packaging is not damaged.
  • No returns are accepted without a return authorization issued by TTS Customer Service.  
  • Unopened products returned after 14 days from purchase will have a 20% restocking fee deducted from refund or exchange.
  • There will be no refunds after 30 days from purchase date.
  • Contact TTS at 1-866-280-5545 or support@truthtreatmentssystems.com

Advertising

  • Any advertising and promotion of TTS products shall comply with the official TTS guidelines, which may be revised from time to time by TTS, and communicated to Dealer by an authorized TTS representative.
  • Dealer shall not use or modify TTS company name, logo, slogan, identity, advertising, photos or any other image of TTS or the products without first acquiring written approval of the finished art by an authorized TTS personal.
  • Dealer may be provided TTS approved materials and sales aids which Dealer agrees to utilize in good faith whenever possible. Dealer shall be truthful and accurate with all claims related to TTS products. Under no circumstance shall approval of the use of TTS intellectual property constitute a transfer of any TTS right of ownership of such property.
  • Dealer agrees not to procure TTS products from any other source other than TTS or authorized TTS distributor.


General Pricing

  • All TTS products shall include a Minimum Advertised Price (MAP). Such pricing shall be the minimum price Dealer will use in advertising the products for sale.
  • Any on-line advertised discounting must be pre-approved by TTS authorized representative.
  • Dealer agrees that Dealer’s consistent adherence to correct MAP pricing is fair and reasonable.
  • Further, Dealer agrees and understands that uncured MAP violations of TTS product by Dealer shall constitute breach of this Agreement and shall be grounds for termination of said Agreement.
  • MAP pricing for TTS products can be found on the TTS price list. All advertised prices must be at or above MAP for all TTS products.  
  • Resellers are not required to list prices in advertising.  
  • If a price is listed in an advertisement it must be at or above MAP.
  • Other statements such as “call for price” or “call for quote” are acceptable and permitted.


Online Sales

  • Dealer must obtain approval to resell Truth Treatment SystemsTM on their website.
  • Dealer is strictly prohibited from selling, promoting or linking sale of TTS product to any online marketplace, auction site, or any price related search engine.
  • This includes Amazon, Google Shopping, E-Bay, Walmart, Jet, Rakuten, etc.  
  • Any exception must be consented in writing in advance by an authorized TTS representative and it being understood that TTS may withdraw its’ consent at any time.
  • Dealer Website may not give the appearance that it is operated by TTS.
  • There may be no use of the TTS logo in the header of the Dealers website.
  • Dealer logo must take precedence.
  • Dealer Website must provide direct contact information for services and consultation support.
  • The name and address of the TTS approved Dealer must be clearly indicated on the website.
  • All TTS products shall include a minimum advertised price (“MAP”).
  • Such pricing shall be the minimum price Dealer will use in advertising TTS products for sale.  
  • Dealer may discount shipping and may promote a discount or sale through direct marketing efforts such as an e-mail campaign, direct mail or in-store advertising.
  • The use of TTS or any variation thereof, in Dealer main company URL is copyright protected and not allowed under any circumstances.   
  • Under no circumstance shall Dealer use approved TTS trademarks for traffic generation or search engine registration techniques, including, but not limited to inclusion into Meta tags or purchase of TTS trademarks as a search terms of advertisement.



Advertising

  • Any advertising and promotion of TTS products shall comply with the official TTS guidelines, which may be revised from time to time by TTS, and communicated to Dealer by an authorized TTS representative.
  • Dealer shall not use or modify TTS company name, logo, slogan, identity, advertising, photos or any other image of TTS or the products without first acquiring written approval of the finished art by an authorized TTS personal.
  • Dealer may be provided TTS approved materials and sales aids which Dealer agrees to utilize in good faith whenever possible.
  • Dealer shall be truthful and accurate with all claims related to TTS products. Under no circumstance shall approval of the use of TTS intellectual property constitute a transfer of any TTS right of ownership of such property.
  • Dealer agrees not to procure TTS products from any other source other than TTS or authorized TTS distributor.